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Products purchased from CzipLite automatically include a 30-day exchange/refund option (please note: this excludes items bought during a sale, or in the sale category; bulk purchases, and gift cards).
All returned items need to be in perfect and unused condition complete with original packaging. Should the product not be in original condition, please contact us at firstname.lastname@example.org before returning it. There is a RM50.00 service and repacking charge for any returned items not in original and unopened condition. CzipLite is not responsible if returned items are lost in transit.
Gift cards, downloadable products.
All faulty/damaged goods must be returned to us for inspection.
We recommend that you return your unwanted items using registered post or trackable courier. We will not be held responsible if returned items are lost in transit. If the item is faulty, damaged, or significantly not as described, CzipLite will cover all postage costs and provide a full refund via online store credit voucher.
We try our very best to avoid this, but if you think you've received the wrong item, then simply lodge a return by contacting us at email@example.com, or Whatsapp us at +6012 219 1559.